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Ed and his team are great. The product is great. Whilst we did have some installation challenges, Ed and his team worked patiently and persistently to resolve these and leave us as very happy customers.
Incredibly happy with our new kitchen sliding doors and office french doors, they make such a huge difference to our house and let so much light inside. The delivery and fitting was perfect. Thank you so much.
Friendly & professional service & follow through once we’d ordered. Bought a set of Origin sliding doors & couldn’t be more happy. Doors have solar powered electric blinds which have been great. 12 months in & no problems. Kudos to the team at Freedom Bespoke.
Very positive experience using Freedom to completely reglaze our home and enlarging some openings to modernise. From the outset Rupert and Ed were friendly and efficient. Happily dealt with my extensive questions. And secured the quoted business. Installation team fantastic - led by the amazing Rob a friendly hard working team that did a v good job on what was at times perhaps a more challenging installation than they admitted!! Some delays experienced due to issues with our RAL colour were frustrating but both Freedom and Origin provided impressive short term solutions to mitigate the impact of this which we much appreciated.
The team at Freedom bifold s are brilliant! Ed managed the process really well and Rob was great for the survey and installation. Will definitely be using them again for other door and window replacement when the time comes.
Great service even well after installation was completed (due to my dodgy builder making mistakes). Even in lockdown they have been very accommodating and highly efficient getting spare parts at no cost - now that is customer support!
We used Freedom Bespoke to supply and install our Origin sliding doors, and are really happy with the result - Rob and team were able to answer all of our questions pre, post and during installation, and showed great attention to detail throughout. Thanks again!
We ordered from Freedom Bifolds after looking at a number of other companies. We were building an extension and completely refurbishing an old property. It was a pleasure to deal with Ed. He was probably the only person we dealt with in the year long project who did everything on time and efficiently. And the fitting was excellent. The doors are high quality and look great Thoroughly recommended.
I decided to visit the showroom because I had lots of questions, this can all be rather overwhelming and I have no idea what I need! I am so glad I did! I met Rupert and Ed, they both explained the product range and the benefits to me, they showed me examples and talked me through the whole process from start to finish.
The service from beginning to end was faultless and all the staff were so friendly. We had one little scratch on one of the glass panels when they arrived and with no hesitation they fixed this for us. Would highly recommend!
So professional and easy to deal with. From viewing in the showroom to installation, everyone involved made things very easy and I'm so pleased with the end product.
We bought windows and doors for our whole house and are very impressed with the quality of them and the customer service received. Top marks!
I have used BiFreedom Windows on two renovation projects now based in Windsor. The quality of product (all bespoke items) service and team deliverance on the day of installation at both my sites has been incredible (working with logistics and adverse weather conditions) a truly professional company that cares for their product and customer satisfaction. I will use them again on my next renovation project as a working relationship and expectation has been established. Congratulation to a great team effort!!